It’s easy to do, playing the blame game. To attribute an issue to someone else, instead of taking responsibility. We see this a lot with in every level of the workplace.
Lost a client? We blame the economy.
Business is slow? It’s Trump’s fault. Somehow.
Can’t find good contractors or staff? Yep, Trump again.
We all do it, don’t worry. But, whether we admit this or not, one man isn’t responsible for global economic uncertainty. Nor is technology or anything else we point the finger at.
In times like now, we have two choices: to keep blaming and give our power away, or to rise, and use the uncertainty as fuel to be better.
To ask the hard questions, like, how am I changing my clients lives for the better... am I making a difference in their business… and, do they really value me?
And for consultants who don’t spend your days inside one business but many, providing value should be your main focus. Because guess who those companies will stick with when they’re feeling the ramifications of the economy? You.
Disregard new policies & the personalities in the current administration.
While we can’t ignore all events that are happening in the world, some changes do affect you. Do you work with a specific industry? Subsidised funding might be cut, which, of course, will impact you.
Keep your fingers on the pulse of relevant information, then invest your energy in providing greater value to your clients.
The great Alan Weiss, a hero in the consulting world, talks about understanding the full panoply of value you can provide.
Take the time to understand what they deem as valuable. Every client is different. Then, distil your value proposition. Identify who you can deliver more value to, relative to competitors – focusing investments on your most valuable customers.
Then, tools like Tick’s personality profile tests help you better understand your clients. You can use these questionnaires directly in your training or provide as a value-add. As a consultant, you’re the independent expert coming in to improve the client’s condition.
Having a suite of tools to help you do this, both at the beginning and throughout the training, will set your service apart. Tick’s bird types will empower your clients, identifying opportunities to leverage and weaknesses to work on.
In times of uncertainty, self-awareness is one of the most important traits to have. Together, you and Tick can help your clients develop it.