Selling doesn't have to be sleazy. It's about creating connections and providing value, not pushing products aggressively.
The secret lies in communicating four fundamental human motivators in your conversations:
These four concepts, when properly used, turn heads and lower defensive barriers.
People don't buy; they choose.
Customers actively decide how to allocate their resources. These four concepts help guide them toward choosing your offerings over competitors.
The approach that truly sets apart great salespeople: asking thoughtful questions.
This shifts selling from persuasion through presentation to discovery through curiosity. Be genuinely interested in understanding customer needs.
Questioning: An underrated art
Ask questions that naturally incorporate the four hot buttons:
These questions invite reflection rather than pushing for immediate decisions.
Be an active listener (easy for Doves)
Asking great questions is only half the equation. When customers speak, they reveal priorities, pain points, and desires – valuable information for tailoring your approach.
Pay full attention, ask follow-up questions, acknowledge concerns, and demonstrate that you value what's being shared.
Weave the key concepts into your responses naturally:
Time: "This solution could save your team approximately 15 hours weekly."
Money: "This new product will definitely make you more money by increasing conversion rates."
Easy: "You will appreciate our new easy system that eliminates those seven steps."
Free: "With your subscription, you'll receive free quarterly strategy sessions."
By combining thoughtful questions with active listening and strategic incorporation of the four hot buttons, you transform selling from presentation into consultation.
You're no longer pushing products; you're collaboratively exploring solutions.
You no longer need to question your selling ability. Simply flip your perspective to make conversations about them, not you.
The formula:
Want to go deeper with your sales skills?
Authentic selling isn't about convincing; it's about helping customers discover solutions that genuinely improve their lives or businesses. To do this well, you need to know what bird type you’re talking to.
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