WHY YOU SHOULD EXPECT CONFLICT WITHIN TEAMS (AND HERE’S HOW TO PLAN FOR IT)

There’s been conflict within groups of people since the beginning of time. Conflict can actually be a good thing, if managed in a healthy environment. 

We’re not talking about people walking away, hands in the air, like Trump’s legal team. But, in a controlled and supportive space, differing opinions can bring about constructive conversations and solve problems. 

Think about it. Why would you want people who all think, act and communicate similarly? Diversity is an important ingredient for innovation, growth and evolution. Every company needs their dominant Eagles who lead conversations, challenge people, and put results in place to aim at. 

Your Peacocks will also influence the group, just not as commanding. Still natural leaders, Peacocks lean towards initiating team spirit and happily ‘put their hand up’ for the team leader role. 

As your Peacock gets the team rearing to go, the Owl comes in and asks all the appropriate questions. A lover of details, your Owl will push to have real, tangible plans created to follow. 

And we can’t forget your sweet Dove. Listening patiently, Doves will chime in softly and respectfully when they feel connected to something. Your Dove might come up to another team member at the end of the meeting to convey their ideas, one-on-one. 

Now you can see what we mean about planning for conflict. You might have five Doves and two Owls or more of an equal mix of the four Tick birds. This is why, as managers, it’s important to know the breakdown of bird types in a room. This way, you can steer the conversation so any conflict that arises is healthy and constructive, not detrimental. 

Create a culture where everyone’s voice is heard… 

Even the quiet Doves. 

This is easy to do with Tick’s personality profiling questionnaire. It’s quick, visual and useful for teams of all sizes. Fill out your contact details in the red form and we’ll send you samples. 

Conflict is bound to arise, even in a discussion of three people. As leaders, remind your team that they’re all an important part of the company and do your best to include everyone. If you notice someone not speaking up, you could say something subtle like “Adam, are you okay with this?” 

Open-ended questions like this are great for the shy Doves of the group. It shows that you appreciate their input, but you’re not asking them to say too much. Do what you can to unite your people because no matter what bird type they are, chances are they all have shared passions and common goals. 

Don’t forget to fill out your details. The Owls and Eagles have probably done this already.