We hear all the horror stories of people getting fired for no reason. But how often do we read about the situations where employees leave? Not so much. But the reality is, up to 75% workers voluntarily leave their jobs. And, because of their bosses. Not their position itself.
It’s a surprising number. Three out of four people leave jobs that they like, because they’re not getting treated properly. This number came out of research by organisational development and research company, Gallup. The results speak for themselves. When employees feel disconnected, undervalued and unappreciated, most will resign from the company and move on – searching for a job where their efforts are recognised.
And where does this disconnection often stem from? You guessed it: inferior management.
It doesn’t necessarily mean the company and employers are bad people. But as business owners, it’s important to recognise that people are loyal to their employer before their organisation. And when they quit, it’s not their job that they’re quitting, it’s their boss. They’re unhappy on a personal level.
Being happy within a company goes beyond a weekly pay cheque.
Loyalty has to be earned. It’s goes beyond just getting paid on time. Let us tell you this. All the money in the world isn’t going to make an employee happy if they’re not feeling connected and acknowledged by the team (especially for our sweet people-loving, affectionate Doves).
Out of the four Tick bird personality types, Doves are motivated the most by a sense of belonging. Doves need a supportive environment and to feel as though they’re part of something. They need friendship, approval and love. A great salary alone won’t be enough satisfy Doves.
Then there’s Tick’s strong, number-orientated Owls. Imagine an Owl, who derives a sense of security from facts and systems, working alone without any processes or procedures to hold them in place. Put an Owl in a room working autonomously, with managers and team members working remotely, and they’ll feel insecure about the lack of structure.
Richard Branson said it well.
Train pe ople well enough so they can leave…
Treat them well enough so they don’t want to.
Don’t be afraid of training your employees to be great. This should be your focus. Because when you treat your employees like they’re the vital people they are, it naturally helps increase their loyalty. But before you get to this, know what Tick bird personality type they are.
There are plenty of ways of our free personality profiling questionnaires can help you with employee loyalty – introduce it at the interview stage (to help determine which candidate is the best fit), in team-building exercises, assigning groups to work together or when getting to know employees.
So, over to you. When it comes to your people, let’s go through some of the seemingly small things that make all the difference.
o Don’t treat your employees like machines. Understand their work/life balance and respect their personal time and acknowledge their value.
o Create opportunities for growth and development. Know what inspires each of your employees and if you’re unsure, ask them. They’ll appreciate being personally asked.
o Be conscious about showing recognition. Regardless of their bird type, everyone wants to feel valued.
o Open communication creates space to understand each other’s viewpoints and demonstrates that you value their opinions.
No company can run without its people. Whether it’s two person or 10,000, it doesn’t matter. People make companies successful. And you can make sure yours is too, caring for your team and constantly checking in with how they’re connected to you.
If you want to create employee loyalty, first you have to give it. And you can do this by better understanding them. Start with Tick’s suite of free samples of our personality profiling tools.
Employees aren’t asking for a lot. They want a healthy, supportive environment where they produce good work – and then recognised for it.